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The first governed pilot

One workflow.
A clear boundary.
A measured result.

Start with real work, not another isolated experiment. Choose a CRM or marketing workflow, name its business owner, and give it a clear path from context to evidence.

The 12-week approach

A scoped path to a decision.

Establish business value and control acceptance together. These phases describe the proposed approach; the agreed workflow determines the detailed plan.

  1. 01 / Weeks 1–2

    Scope and baseline

    Choose one workflow and a named business owner. Agree the inputs, systems, authority boundaries and measures of success.

  2. 02 / Weeks 3–5

    Configure and connect

    Adapt the domain foundation, connect approved business context, and configure permissions and approval paths.

  3. 03 / Weeks 6–9

    Test and run

    Exercise permitted and forbidden actions, review publish-gate results, and run the workflow with agreed human oversight.

  4. 04 / Weeks 10–12

    Review the evidence

    Compare results with the baseline, review exceptions and effort, and decide whether to refine, expand or stop.

Evidence before expansion

Agree what good looks like.
Then measure it.

Define the baseline and acceptance criteria with the business owner. Compare the results, review the exceptions, and make a grounded decision about the next step.

  • Task completion and output quality
  • Time spent doing and reviewing the work
  • Correct handling of forbidden actions
  • Approval and escalation outcomes
  • Recorded usage, cost and accounting gaps
  • Business-owner acceptance

Before we start

A few useful questions.

What should we bring to the first conversation?

A workflow the team does today, the systems and data it uses, an accountable business owner, and a view of where a person must approve. We can help define the baseline and scope together.

Do we need to know exactly which agent to build?

No. Explore the use case catalog for ideas, or start with a workflow and the outcome you want. For teams still choosing where to begin, the Agentic Readiness Blueprint covers workflow mapping, opportunity and risk review, and an initial rollout plan.

What happens after the pilot?

Review the evidence with the business owner and decide whether to refine, expand or stop. A successful pilot can leave reusable context, permission patterns, tests and review responsibilities for the next team or business unit.

Beyond the first workflow

Expand domain by domain.

Reuse the foundation that works. Adapt the context and governance to the next team, market or business unit.

01

Agentic Readiness Blueprint

Choose a starting point through workflow mapping, opportunity and risk review, and an initial rollout plan.

02

Agent Builder Implementation

Configure the platform, context sources, agent templates and governance process for the first production workflows.

03

Center of Agentic Program

Develop a rollout and knowledge-governance model across domains, markets and business units.

The next step

Bring one workflow to the conversation.

Tell us where agents could help, and where a person needs to stay in control. No account needed.