The enterprise agentic operating model # Enterprise agents.Your authority. Give agents the context to do useful work. Set the boundaries they must respect. Build an enterprise capability you can understand, govern and improve. Business context. Explicit permissions. Human oversight. A useful agent. Understands the work. Knows its scope. One connected platform ## From a useful idea to a working agent. Agent Builder is where you create. The wider CoA platform is how you test, govern and operate. The whole lifecycle, with the business in control. ### Business context becomes a working agent Start from a domain pack or define an outcome. Connect approved knowledge and systems, select skills, and set the least authority the work needs. ### Check the boundaries before release Ask what a policy change would allow. Run authority probes, compare configurations, and block release when required tests fail. ### See decisions and manage change Run agents in Studio, review held operations, inspect receipts, and follow changes in authority across the fleet. Reviewed feedback can become future tests. Useful does not mean unlimited ## An agent can know the answer.That doesn’t mean it may act. CoA separates what an agent knows from what it is allowed to do. Every governed action meets an explicit boundary. Some proceed. Some wait for a person. Some are refused. Try the example. Change the scenario and see how authority changes the outcome. 01 · Requested action Apply an update to a campaign record The write waits for human approval A resumable web run holds this exact operation and its arguments. A different org admin must approve; changed policy or arguments invalidate that approval. Decision and outcome stay distinct No held write executes while approval is pending. Approval bound to one operation Example scenarios, not a live policy evaluation. No model calls, files or external actions. Real run evidence is inspected in Monitoring. Start with the work ## Find your next agent use case Explore 420 proposed opportunities across 14 domains, create a use case for your own goals, or estimate the value of an idea you already have. No account needed. Choose an example to shape your use case, or start a business case from a blank calculator. A brief is a starting point, not a deployed agent. - Accounting - Legal - Sales - HR - Procurement - Marketing - Supply Chain - Finance - Customer Service - IT - Operations - Risk & Compliance - Product & R&D - Quality Management Built around your business ## One shared foundation.Many useful agents. Stop rebuilding the same understanding for every agent. Reuse domain knowledge, add your business context, and scope it to the person and task. ### Domain model The concepts, terminology, workflows and risks shared by agents in a business area. ### Business context Company policies, approved claims, systems and data models that describe how your organization works. ### User and task context The active role, workspace, approved data access and purpose of the current task. The improvement loop ## Learn from the work. Test the next change. A useful enterprise agent is never finished. Review its decisions, understand exceptions, and turn verified corrections into tests for the next release. - 01InspectReview the run, its outcome and the available evidence. - 02ReviewBring the decision to someone who understands the domain. - 03ImprovePromote a verified correction into a dataset case. - 04Test againCheck future releases against the required tests. Enterprise AI agents, explained ## Questions about governed agents ## What is Center of Agentic? Center of Agentic is a platform for building, testing and operating governed enterprise AI agents. Agent Builder is its creation capability. The wider platform connects business context, explicit permissions, human review and run evidence. ## How is an agent’s knowledge different from its authority? Knowledge helps an agent understand a task. Authority determines which actions it may perform. CoA starts with default deny: every applicable allowlist must grant an action, and any matching deny blocks it. Context alone cannot grant permission. ## Where can we find enterprise AI agent use cases? The public use case explorer contains 420 proposed opportunities across 14 business domains, including marketing, sales, finance and operations. No account is needed to browse. These are editorial proposals, not deployed agents, verified integrations or guaranteed returns. ## How do we start a governed agent pilot? Start with one CRM or marketing workflow, an accountable owner and a measurable baseline. The advertised pilot is €10,000 over 12 weeks for one agreed use case. Scope, access prerequisites and acceptance measures are agreed before kickoff; results depend on the workflow. ## Does Center of Agentic provide offline AI? The web workspace is available and the macOS desktop is an alpha. Desktop file access is project scoped; model reasoning uses a server proxy where policy permits. There is no automatic local-model fallback. Offline leases and hardware attestation remain planned. One workflow. A real starting point. ## Start focused.Expand with evidence. One CRM or marketing workflow. An accountable owner. A measurable baseline. A governed pilot that helps you decide what comes next. €10,000 Source: https://centerofagentic.com/ ## Related pages - [Find your use case](https://centerofagentic.com/use-cases) - [Explore build](https://centerofagentic.com/platform#build) - [Explore test](https://centerofagentic.com/platform#test) - [Explore operate](https://centerofagentic.com/platform#operate) - [Explore governance & evidence](https://centerofagentic.com/platform/governance) - [Explore use cases](https://centerofagentic.com/use-cases) - [Build your own use case](https://centerofagentic.com/use-cases) - [Build your own business case](https://centerofagentic.com/use-cases/business-case) - [Accounting](https://centerofagentic.com/use-cases/accounting) - [Legal](https://centerofagentic.com/use-cases/legal) - [Sales](https://centerofagentic.com/use-cases/sales) - [HR](https://centerofagentic.com/use-cases/hr) - [Procurement](https://centerofagentic.com/use-cases/procurement) - [Marketing](https://centerofagentic.com/use-cases/marketing) - [Supply Chain](https://centerofagentic.com/use-cases/supply-chain) - [Finance](https://centerofagentic.com/use-cases/finance) - [Customer Service](https://centerofagentic.com/use-cases/customer-service) - [IT](https://centerofagentic.com/use-cases/it) - [Operations](https://centerofagentic.com/use-cases/operations) - [Risk & Compliance](https://centerofagentic.com/use-cases/risk-compliance) - [Product & R&D](https://centerofagentic.com/use-cases/product-rd) - [Quality Management](https://centerofagentic.com/use-cases/quality-management) - [Explore the context model](https://centerofagentic.com/platform#build) - [Understand what the evidence establishes](https://centerofagentic.com/platform/governance#evidence) - [Explore the governed pilot](https://centerofagentic.com/pilot) - [Discuss a pilot](https://centerofagentic.com/contact?intent=pilot)