# Enquiry privacy notice

Version 2026-10-29

Center of Agentic, operated by Eksido, uses these details to respond to your demo or pilot enquiry. We store your request, sync it to Salesforce and use SendGrid to verify your email and send enquiry messages. This does not subscribe you to marketing. Request text is kept for 12 months; contact and notice records for 24 months after activity. Contact success@eksido.com to ask about or delete your data.

## What we collect and why

Your email, demo or pilot choice, optional name, company and question, and the version of this notice. Submission asks us to respond to your enquiry. There is no newsletter opt-in or appointment booking. This form uses no AI model and loads no Google Tag Manager.

## Storage and service providers

The site runs on Vercel, with request records in Neon Postgres. Salesforce holds a separate enquiry Lead with contact details, purpose and verification status; the free-text question is not synced to Salesforce. SendGrid processes your address and enquiry emails. Only a fixed code is sent to an unverified visitor address. After verification, confirmation and team notification can include the details you submitted. We disable email open and click tracking.

## Retention and access

Question text is removed after 12 months. Contact details, request purpose and notice evidence are removed after 24 months from activity. Codes are usable for 15 minutes and five attempts; expired code hashes are cleared by the scheduled purge. Delivery events are kept for 30 days. A necessary secure browser cookie allows access to your own request for 30 days; only its hash is stored. Hashed network and email limits help prevent abuse.

Salesforce and email copies are handled separately from local database retention. An erasure request includes checking those copies: database deletion alone does not recall emails already sent. To ask about, correct or delete your details, email success@eksido.com. Do not submit confidential information or other people’s personal data.

Source: https://centerofagentic.com/contact/privacy

## Related pages

- [Back to the enquiry form](https://centerofagentic.com/contact)